Hint to brands: Don’t call me.
Attention brands: Don’t call me!
Unless I’ve booked a trip through you or there’s an emergency with an upcoming interaction that I’ve previously planned with you, DON’T CALL ME. RoadRunner Sports, this means YOU!
I was really excited when I placed the order for two pair of running shoes at half of retail price (as advertised on your website). I was really bummed when you informed me that, despite being listed as available on your site in two different colors, you didn’t actually have either available to send me to fulfill my order. I was annoyed when you believed that this failed attempt at service entitled you to email me on a regular basis.
But now? Now I’m MAD. You’ve called me - without my permission - on multiple occasions to play a recording. When I tried to reach a real person through that recording to take my number off your calling list, I couldn’t. So consider yourselves blacklisted in my book. I will never place another order with you again. Period.
But you know what’s worse (for you, that is)? I’m gonna tell everyone I know not to order from you either. This is not ok. This is not customer service. This is not excusable in the slightest. In short…
DON’T CALL ME.
