What can Fight Club teach us about marketing?
We were selling rich women their own fat asses back to them.
Yep, here we go again, quoting movie lines to make a point about branding. Hey, not my fault if Ed Norton has a way with words (Not sure what scene I’m referring to? Have a look here.).
So, the question is…are we? As marketers (advertisers, branding gurus, digital desperadoes, call yourself what you will) we sell ourselves on our expertise of many areas. Sure, we call it “marketing” or whatever, but when it comes down to it, we’re selling our understanding of human nature (psychology), our ability to tap into that in a manner that will gain attention (creativity), the potential of that message to have an impact on the people we’re talking to (strategy), our ability to sell our ideas through to the client (salesmanship), how well we can actually create what we’ve said we can create (production), and a slew of other bits and pieces that we encounter along the way.
That’s a lot of “expertise” – a lot of different minds – that comes together to be successful at this thing we do. That’s lot of points along the way for something, even the smallest point, to go slightly awry. It’s no wonder, then, that we might occasionally get caught up in our own heads. It’s easy for us to get excited and see the potential behind an idea that makes perfect sense to us, based on our background, but has little meaning or resonance for the “average joe”. It’s easy for us to get caught up in the excitement of buying back our own fat asses.
This begs the question: how much of what we do, especially digitally, actually reaches out into the “real world”? How many of the soccer mom’s in Wisconsin engage in the newest methods of digital communication – the mechanisms that we often consider the forefront of the digital revolution?
Consider this: just the other day I found myself explaining Twitter to a project manager at a popular traditional “hot shop” that we’re partnering with on a current project. If she didn’t know what Twitter is, can we expect the masses to encounter a message that we propagate using it as a distribution tool? Probably not.
Perhaps more importantly, though: do they have to? If the mechanisms that we’re using to reach the influentials are successful, does it really matter if the soccer mom hears directly from us? Isn’t that the point of targeting the influencers - so they’ll spread our message to the masses? Aren’t the social media tools that we use to spread our gospel really just weapons in our arsenal that can be used to reach the specific people we want to hear about our cause because we know that they’ll help spread the word?
Or more simply put, are we buying or are we selling the fat asses? And do we have the gumption to accept the voice of reason and understand when we’re getting caught up in our own heads? I don’t expect a simple answer. It will vary by company, by project, by client, by concept.
But as soon as we lose awareness of the question, we lose our ability to control the answer. And once that’s gone, we’re just another cog in the fat ass economy.
